Frequently Asked Questions

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Is NHIF available? Do you take other insurances?
Yes. we accept NHIF. No, we do not take private insurance.
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What are the costs?
We currently charge 400 Ksh for consultation only. Thereafter, the cost varies upon your diagnosis and treatment requirements.
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Is blindness reversible?
There is reversible and irreversible blindness . Blindness caused by cataracts is reversible but end stage glaucoma blindness is not. Other conditions such as diabetes that cause blindness are not reversible. It is recommended that you visit an ophthalmologist as soon as possible.
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What are the working hours?
The hospital is open from Monday to Friday from 8:00 am to 4:00 pm.
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Can I be successfully treated in Kenya instead of seeking services abroad?
Yes. Most definitely. There is no need to go abroad for eye related problems. At City Eye Hospital we are able to detect and treat all eye conditions successfully.
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Do eye glasses damage the eyes? Must I must wear them for life?
Eye glasses do not damage the eye, if they are of the correct prescription. You can wear your glasses for as long as the ophthalmologist advises.
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Are eye surgeries painful?
Before any surgical procedure begins, one is given an anesthetic to numb the eye ensuring a painless procedure. However, in the case of pain the ophthalmologist will advice on pain management options.
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What is the difference between local/general anesthesia?
Local anesthesia is given to numb a specific part of the body, eg the eye, before the operation is done. General anesthesia is given to numb the whole body.
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Do you have branches outside Nairobi?
No, but we have Kitengela City Eye Optical shop, located at Milele Centre, ground floor, Shop No. 1015/16, Tel No. +254 748 601 173
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If I have an eye condition, are procedures done immediately?
Yes. Procedures are classified into three categories: Emergency (needs to be operated on immediately). Elective (procedure can be scheduled for a later date). Urgent (procedure is required immediately).
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What is the difference between Retina eye clinic and the General eye clinic?
The Retina eye clinic is a special clinic day (Mondays and Thursdays) for retina related eye conditions. The general clinic examines different eye ailments.
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Who is at risk of diabetic retinopathy?
All people with diabetes are at risk of this condition.That's why one should get a comprehensive dilated eye exam at least once a year.

General Questions

1
Is blindness reversible?
There is reversible and irreversible blindness . Blindness caused by cataracts is reversible but end stage glaucoma blindness is not. Other conditions such as diabetes that cause blindness are not reversible. It is recommended that you visit an ophthalmologist as soon as possible.
2
Can I be successfully treated in Kenya instead of seeking services abroad?
Yes. Most definitely. There is no need to go abroad for eye related problems. At City Eye Hospital we are able to detect and treat all eye conditions successfully.

Need More Information?

T: +254 (0) 707 777 707

    +254 (0) 738 777 705

    +254 (0) 774 777 712

 

E: info@cityeyehospital.or.ke

    info@cityeyefoundation.or.ke

 

A: P.O. Box 19744-00202,

    Nairobi, Kenya.